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Introduction: Local, Reliable, and Expanding Across West Michigan When it comes to medical transportation, knowing your provider understands your city and your needs makes all the difference.  At Reliable Medical Transportation, we aren’t a national chain or outsourced service. We’re local. Our team lives and works in the same West Michigan communities we serve. From downtown Grand Rapids to outlying suburbs like Rockford, Byron Center, and Ada, our service area is designed t

Answers to the most common questions about Non-Emergency Medical Transportation (NEMT) services, eligibility, and booking in Grand Rapids and statewide.

Making Doctor Visits Easy When You Use a Wheelchair Getting to the doctor shouldn’t be complicated—yet for individuals who use wheelchairs, something as routine as a checkup can become a stressful ordeal.  Traditional transportation options often don’t provide the space, safety equipment, or assistance needed to travel comfortably and reliably. That’s why Reliable Medical Transportation  offers professional, on-time, wheelchair-accessible transportation across Grand Rapids an

Because Life Happens Outside Medical Appointments At Reliable Medical Transportation , we’re known for getting people to medical appointments on time—but that’s not all we do. Just like medical care, social engagement, errands, and family time  are essential to your well-being. Whether it’s a wedding, church service, family reunion, or trip to the grocery store, our non-medical event transportation services are here to help you stay connected, independent, and active.  If you

Dialysis Isn’t Optional—Transportation Shouldn’t Be a Barrier For individuals with end-stage renal disease (ESRD), dialysis is a lifeline. It’s often required three times per week , every week—no exceptions. But getting to those appointments isn’t always easy, especially for patients who are elderly, wheelchair-bound, or medically fragile. At Reliable Medical Transportation , we provide safe, timely, and compassionate transportation to dialysis centers throughout Grand Rapids

Discover why Reliable Medical Transportation is Grand Rapids’ top choice for safe, timely, and professional non-emergency transport.

Discover why Reliable Medical Transportation is Grand Rapids’ top choice for safe, timely, and professional non-emergency transport.

Learn how to choose between wheelchair and ambulatory transportation for medical appointments in Grand Rapids, MI.

Understand insurance and Medicaid coverage options for non-emergency medical transportation in Michigan, including how to qualify.

Book safe, reliable medical rides for your elderly loved ones in Grand Rapids. Trained drivers, wheelchair access, and on-time service.

Discover how local wheelchair-accessible transportation services help ensure safe, timely, and stress-free travel for those with mobility needs.

Learn how NEMT helps seniors, rehab patients, and more get to appointments safely in Grand Rapids, MI.

One of our top priorities is your safety! We take extra precautions when traveling because YOU are our first priority. Below you will find several suggestions and tips that we use to help insure you make it to your destination without mishaps.

There are times in life where we hit rough patches, we hit a glitch and have to re-calibrate. That can be from losing a job, or receiving a negative report from the doctor that changes everything. If your health heads downward and you find yourself unable to commute independently, Reliable Medical Transport (NEMT) might be the solution for you.